Abstract sketch of interlocking gears with accent, symbolising optimisation and collaboration in aftermarket consulting

Unlocking Aftermarket Excellence

Performance and Process Review

When performance dips or bottlenecks appear, it’s not always clear what’s causing them. Our independent reviews cut through the complexity to uncover the real issues. We highlight what’s working, what isn’t, and how to improve - giving you clarity and a practical plan for stronger performance.

Strategy Support

Even the best aftermarket operations need clear direction. We work with you to review or refine your strategy so it’s aligned with your goals, competitive pressures, and customer expectations. The result: a strategy you can actually implement - confident that it will deliver measurable results.

Strengthening Business Foundations

Your aftermarket (aka after-sales) success depends on solid structures - the right processes, clear performance benchmarks, and a strategy that adapts to change. We help you strengthen these foundations so your business can grow with confidence.

Hand-drawn cog with arrows icon symbolizing performance review and strategy support in structural services
Hand-drawn cog with arrows icon symbolizing performance review and strategy support in structural services
Training

Aftermarket success depends on people who understand not just what to do, but why it matters. Our training programs are tailored to your business and your team, covering everything from customer service best practice to aftermarket strategy. The outcome is immediate improvements in skills and long-term capability growth.

Mentoring

Leadership in the aftermarket can be a lonely place. Through one-to-one mentoring, we share decades of lived experience to guide and support leaders and managers. It’s not theory - it’s practical, personal, and focused on helping you make better decisions with confidence.

Developing Your People, Growing Your Business

Even the best processes won’t deliver without skilled and confident people. We help your teams build the knowledge, confidence, and capability they need to excel - ensuring your business is ready for both today’s challenges and tomorrow’s opportunities.

Hand-drawn graduation cap icon representing training and mentoring services in people support
Hand-drawn graduation cap icon representing training and mentoring services in people support

Managing Stock Variability, Protecting Customer Service

Modern warehouse interior symbolising demand forecasting, stock availability strategies, and managing supply chain variabilit
Modern warehouse interior symbolising demand forecasting, stock availability strategies, and managing supply chain variabilit
'Informal' Support

We’re here when you need a quick, independent view. Whether it’s exploring a new idea, brainstorming a tricky issue, or simply asking “are we on the right track?”, our informal support offers fast, honest, and practical input - without unnecessary formality.

Flexible Support When You Need It

Not every challenge requires a full-scale project. Sometimes what’s needed is a sounding board, an external perspective, or a focused conversation to spark new ideas.

Hand-drawn speech bubble icon representing informal support and advisory conversations
Hand-drawn speech bubble icon representing informal support and advisory conversations

Get in touch